Privacy Policy

Srikrishnamart.com is a multi-vendor online store for pickles, Traditional Indian snacks, spices, dry fruits, cold-pressed oils, farm-fresh orgonic products. All our sellers maintain the best quality. Veg and Non-Vegetarian are prepared in different kitchens located in different cities.

All the products are directly shipped from the seller’s location.

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to srikrishnamart.com. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.

Automatic Information: We automatically collect and store certain types of information about your use of srikrishnamart.com Services, including information about your interaction with content and services available through srirkrishnamart.com. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses srikrishnamart.com Services and other content served by or on behalf of srirkrishnamart.com on other websites. 

While you visit our site, we’ll track:

Stores you’ve viewed: we’ll use this to, for example, show you vendor stores you’ve recently viewed.

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them
• If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on Our Team has Access?

Members of our team have access to the information you provide us. For example, both Administrators and Marketplace Owners/Store Managers can access:

• Order information like what was purchased, when it was purchased, and where it should be sent/
• Customer information like your name, email address, and billing and shipping information.

Dokan team members, such as customer support representatives, product developers, and marketing personnel have access to information to help fulfill orders, process refunds and support you.

What We Share with Others

We have certain integrations with third parties who help us provide seamless services with orders and other store services for you. For example – payment gateways to process and complete your orders or web analytics to make your store and shopping experience better.

Payments

We accept payments through reputed payment gateway providers, some of your data will be passed to payment gateways, including information required to process or support the payment, such as the purchase total and billing information.

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
• Communicate with you. We use your personal information to communicate with you about srikrishnamart.com Services via different channels (e.g., by phone, e-mail, chat).
• Fraud Prevention. We use personal information to prevent and detect fraud and abuse to protect the security of our customers, Sellers, and others. 

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them
• If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who on Our Team has Access?

Members of our team have access to the information you provide us. For example, both Administrators and Marketplace Owners/Store Managers can access:

• Order information like what was purchased, when it was purchased, and where it should be sent/
• Customer information like your name, email address, and billing and shipping information.

Dokan team members, such as customer support representatives, product developers, and marketing personnel have access to information to help fulfill orders, process refunds and support you.

What We Share with Others

We have certain integrations with third parties who help us provide seamless services with orders and other store services for you. For example – payment gateways to process and complete your orders or web analytics to make your store and shopping experience better.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.